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Frequently asked

Taking it

How long until I notice anything?
Treat berberine as a 90-day rhythm rather than a two-week trial. People who report a change usually describe it appearing somewhere between weeks two and four, most often as a quieter appetite through the afternoon. If nothing has shifted by the end of your second month, tell us and we will refund you.†
I tried berberine before and it did nothing. Why would this be different?
There is a good chance you never really took it. Over half of berberine products bury the real number inside a blend total on the front of the bag, so a confident-looking 1,500mg can be mostly cheaper ingredients with only a fraction of it berberine. It is legal, and it is the most common reason people conclude the ingredient does not work. Flip any bag over and look for berberine printed as its own line: our gummies print 400mg of berberine HCl that way, with Ceylon cinnamon rather than the cheaper cassia, and every other ingredient and concentration disclosed alongside it.†
Is a gummy as strong as taking capsules?
No, and we would rather say so. The gummies are 400mg of berberine, which is less than a three-capsule-a-day regimen gives you. What we would say for them is that capsules are bitter, rough on the stomach and usually abandoned by week two, and a dose you do not take is 0mg. If you know you will stay consistent with capsules, take capsules. If you have quit them before, the format is the whole point.†
When in the day should I take it?
Before your largest meal, whenever that falls. Two gummies or one dropper about twenty minutes ahead; patches go on in the morning and come off after 8 to 12 hours. Consistency matters more than the exact hour, so pick the meal you never skip and anchor to that.
Can I take two formats at once?
People do, most often patches on weekdays and gummies at weekends, but start with one for the first month. If you begin with two you will not know which one is worth repurchasing.
Will the gummies taste bitter?
No. Berberine is a famously bitter alkaloid, which is exactly why the gummy exists: natural watermelon, no added sugar. Bitterness and stomach upset are the two reasons people abandon capsules in the first fortnight.
What is actually in each one?
Gummies carry 400mg berberine HCl with Ceylon cinnamon, milk thistle and apple cider vinegar. Drops carry 1,500mg berberine with ginger and cinnamon. Full panels sit on each product page. Botanical amounts on the gummy are label-stated on an extract-equivalent basis, which is standard in the category, not literal weights inside the gummy.
Is it safe with my medication?
Ask your doctor first. Berberine can interact with blood thinners and with diabetes medication including metformin. Not for use by pregnant or nursing women. Keep out of reach of children.†

Orders & delivery

How much is shipping?
Free, on every order, at every tier. Orders placed before 2pm ET ship the same business day; after that, and at weekends, the next business day.
When will it arrive?
United States 7 to 12 business days, Canada 10 to 16, UK and EU 12 to 20, rest of world 15 to 28. Tracking is emailed as soon as the label is created and can take up to 24 hours to show movement. If it has not updated in seven business days, tell us and we will open a carrier trace.
Do you ship internationally?
Yes. Customs duties or import taxes set by the destination country are the recipient's responsibility and are not collected at checkout.
What are the free gifts?
At two units you unlock the bamboo lid glass jar; at three you add the Metabolic Reset Guide. They are added automatically at checkout, and they are yours to keep even if you claim a refund.

Refills & refunds

How does the 60-day guarantee work?
Try it for sixty days. If it has not earned its place in your routine, email us with your order number and we refund the purchase price. You do not need to send anything back — opened, half used or finished entirely, the refund stands. We would rather you actually tried it than kept it sealed to protect a return window.
How do I pause, skip or cancel a subscription?
From your account, in under a minute. No phone call and no retention script. Changes made at least 48 hours before a renewal date apply to that renewal. Manage refills.
What does Subscribe & Save actually save?
25% off every order, applied to whichever tier you choose, and it stacks with the bundle gifts. Cancel whenever; the discount is not a lock-in.
My order arrived damaged or wrong.
We replace it at our cost and you do not need to return anything. Send a photo with your order number and we will have a replacement moving the same day where we can.

†These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

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