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2000 E Lamar Blvd, Arlington, TX 76006
For general inquiries or support, use the form below or please email us at:
Business Hours: 09:00 AM β 05:00 PM EST
Quick Answers
Where is my order?
Orders leave our US warehouse within 1 business day and typically arrive in 7 to 12 days. Use Track Your Order with your order number and email for live status.
How do I pause or cancel my refills?
Head to Manage Subscription, verify with your order number and email, then pause, skip or cancel in one click. Cancellations are processed within 24 hours, no phone call required.
How do I take the gummies?
Two gummies before your largest meal of the day. Each pouch holds 60 gummies, a full 30 days. Consistency matters more than timing perfection.
How does the 60-day guarantee work?
Use NuvelleLab for up to sixty days. If your afternoons are not steadier, email us for a full refund. No pouch return required, no questions asked.
Is NuvelleLab safe with my medication?
NuvelleLab Berberine Gummies are a dietary supplement. If you take prescription medication, especially medication for blood sugar, or are pregnant or nursing, consult your healthcare practitioner before starting any supplement.